Seven Rules for Coping with Sales Rejection

Mark Carlson couldn't even look at the phone without feeling anxious about being rejected by prospective clients. Soon, sales at T. Charles Wilson Insurance Service, the Aurora, Colorado, firm he bought three years ago, began to decline, dropping from $1.6 million in 2009 to $1.4 million last year. He knew he had to overcome his apprehension fast. From Entrepreneur Magazine.